Returns & Exchanges
At MIDLAND, we stand behind the quality of our electronics and offer a 30-day return policy for a full refund or exchange. Items must be returned in their original packaging with all included accessories and documentation to qualify.
Initiate Your Request
Log into your MIDLAND account and navigate to your order history to select the electronics item you wish to return and obtain a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the device in its original box, ensuring all cables, manuals, and protective inserts are included to prevent damage during transit.
Ship to Service Center
Affix the prepaid shipping label provided in your portal and drop off the package at any authorized carrier location for secure transport to our inspection facility.
Inspection and Refund
Once our technicians verify the device's condition and serial number, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing